Frequently Asked Questions
Q: Do I have to reserve seats for worship?
A: Yes. We have an online system to save your seat for Sunday Worship. (here)
Q: What about those who are unable to reserve seats in advance?
A: We will have 10% of our capacity available on Sunday mornings for those without access.
Q: What if I am having an issue with reserving a seat online?
A: Please call the main phone number 616-796-3370, the receptionist will be able to assist you.
Q: What kind of safety measures will be taken?
A: We will be encouraging physical distancing, mask-wearing, taking temperatures at the entrance, and removing touch-points in the service.
Q: Will there be a bulletin?
A: We will not be distributing a paper bulletin. We will have a QR code on the main screen when you walk in, that you may scan for our online bulletin. It is also updated/available on our website on Friday morning.
Q: Do I need to wear a mask?
A: We are asking and encouraging all of those in attendance to wear a mask on Sundays. All CMC staff and volunteers will have masks on.
Q: What entrances will be open?
A: B & C will be open.
Q: Will there be coffee?
A: we will not be providing coffee in our initial re-opening phase. We encourage you to BYOC!
Q: Will the kitchen be open?
A: We will not be serving food on Sunday mornings for the initial re-opening phase.
Q: How will the offering be handled?
A: There will offering baskets in the back of the sanctuary at each Sanctuary door available to collect the offering.
Q: Will there be hand sanitizer available?
A: Yes. We will have it available at each entrance.
Q: Will there be children's ministry?
A: Children's ministry will not be running during our initial re-opening phase. Children will be able to join their parents in the service.
Q: Will the community hour be happening?
A: Community hour is on hold until further notice.
Q: If I'm in a high-risk group should I attend?
A: If you are wondering if you are in a high risk please refer to this link from the CDC. We ask those who are in a high risk group to continue worshipping with us online.
Q: Will there be a greeting time.
A: We will not be having our normal greeting time during the service. If it is the first time seeing someone in a long time, please do a socially distanced high five and make the heart symbol with your hands- get creative!
Q: Is there a special dismissal/exiting procedure?
A: Please just observe healthy physical distancing and promptly exit after the service. We have a cleaning team who have a limited timetable to get the sanctuary ready for the next service.
Q: What if my temperature is over 100.4?
A: Occasionally there are false positives when using the touchless thermometers. If your temperature reads high, a greeter will ask you to visit our parish nurse who will retake your temperature. If you or someone in your group is confirmed to have a high temperature, we will ask that your group go home to worship online with us instead of in person. We know this is an inconvenience, but we are highly committed to the safety of our congregation and need to take strong precautionary measures. Thank you for your graciousness in this process as we navigate this pandemic.
Still have questions?
Call (616) 796-3370 or